Legal

Terms & Conditions

Last updated: 24 May 2026

1. Acceptance

By booking our services or using this website, you agree to these Terms & Conditions.

2. Services

We provide junk removal, hauling and clearance services across Dubai, UAE, including but not limited to furniture, appliance, mattress, debris, office, e-waste and full property clearances.

3. Bookings & Confirmation

Bookings can be made via WhatsApp, phone, contact form or website.

A booking is confirmed once we send written confirmation (WhatsApp/email).

You are responsible for the accuracy of the address, access details and item description provided.

4. Pricing & Payment

Prices are confirmed in writing before work begins, based on volume, access and labour.

Payment is due on completion via cash, card or bank transfer.

Late or unpaid balances may incur additional charges.

5. Cancellations & Rescheduling

Free cancellation or rescheduling up to 2 hours before the scheduled slot.

Cancellations inside the 2-hour window may incur a service fee.

No-shows may be charged the full visit fee.

6. Prohibited Items

We do not handle: hazardous chemicals, flammables, explosives, asbestos, biomedical/clinical waste, radioactive materials, or any item prohibited under UAE law. You must disclose any potentially regulated items at booking.

7. Customer Responsibilities

Ensure items to be removed are accessible.

Obtain building/community permissions where required.

Remove personal valuables before pickup; we are not liable for items inside discarded furniture.

8. Liability

We carry insurance and take all reasonable care.

Our liability is limited to direct damages caused by our proven negligence, capped at the value of the specific job.

We are not liable for indirect, incidental or consequential losses.

9. Disposal

By engaging our service, you transfer ownership of removed items to us for sorting, donation, recycling or disposal at licensed Dubai facilities.

10. Force Majeure

We are not liable for delays or failures caused by events outside our reasonable control (weather, traffic restrictions, government action, etc.).

11. Governing Law

These Terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates. Disputes shall be subject to the exclusive jurisdiction of the Dubai Courts.

12. Changes

We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

13. Contact

Questions? Email mkashifshah10@gmail.com or call us.